Latest Articles

Insights for South African Retailers

Practical advice, industry trends, and product updates from the MRJ Consultants team.

WhatsApp customer support for retailers using GenChat to reduce missed customer queries
2026-09-23 GenChat

Using GenChat to Reduce Missed Customer Queries and Improve Retail Support

How WhatsApp automation can help retailers deliver faster, more consistent customer service without adding unnecessary workload.

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Genesis Retail Software: POS and Back-Office Software for South African Retailers
2026-09-04 Genesis Software

Genesis Retail Software: POS and Back-Office Software for South African Retailers

Genesis Retail Software gives South African retailers a connected way to manage point of sale, stock, suppliers, reporting and back-office processes from one flexible retail management system.

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Retail Services That Extend Your Solution Beyond the Sale
2026-08-11 Retail Services

Retail Services That Extend Your Solution Beyond the Sale

Discover how GenChat WhatsApp customer support and Nexus managed IT services create a more connected retail environment — before, during and after every sale.

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Revolutionising Retail Communication: How the Genesis Retail Software WhatsApp Chatbot Is Changing the Game
2026-08-04 GenChat

Revolutionising Retail Communication: How the Genesis Retail Software WhatsApp Chatbot Is Changing the Game

A practical look at how WhatsApp automation, live chat, reporting, marketing, and debtor management can help retailers work smarter and respond faster.

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GenChat